EnCCoMPass Access Help

Institutional policy requires that all personnel entering the animal facility be authorized prior to entry.

For a brief or one-time visit: Employees may complete an Observer Waiver to bring in a visitor. The visitor will observe only and will have no contact with animals or hazards. They must not be left unattended in the animal area at any time. The maximum period approved is typically 3 days.

For summer visitors: If an individual must enter the facility for several weeks/months, they will need to be added to an approved animal use protocol.

Unauthorized entry jeopardizes employee health, animal safety, and the security of the institution. If individuals are escorted into the facility without prior approval, your facility access privileges may be restricted.

Request Submission Troubleshooting

No rooms are listed when I select a facility

Do not type additional rooms in the comments section. The system digitally reads these forms and will not catch rooms listed in this area.

I cannot click “Show Hazard Groups”

To show hazard rooms you must complete all of the below requirements first:

Pending Requests

How do I check the status of a pending request?

Click the ‘Access’ tab, and select “Requests” from the dropdown menu. Click the number of the pending access request


You will receive an email each time your request is updated.

My request is stuck, what does the Status mean?

StatusResponsible PersonReason
Pending ApprovalSupervisorYour PI or Supervisor must approve your request
Pending RARC ApprovalFacility ManagerRARC must verify why you are requesting a restricted area
Pending Training RequirementsYouYou need to complete a training requirement for access
Pending Health ClearanceNurseYour medical provider needs to review your record
Health Clearance IncompleteYouA nurse reviewed your record and indicated that items are missing.
Pending ActivationSecuritySecurity needs to update the system to give you access

Please note that many of these steps requires a human response, so please be patient with us.

I am a long time employee, why does it say that I am missing requirements?

Since the system is new, some of the historic records may not have been completely transferred. If you have records of the missing items please send training information to EQA, and medical records to your provider.

Some items must be completed on a reoccurring basis, so you may be overdue:

Training NHP training (annually) Rodent Surgery Training (every 3 years)

Medical requirements
All animal users
Medical questionnaire (annually)
Tetanus vaccine (every 10 years)
NHP users TB assessment (annually)

Issues after Access is Granted

My badge doesn’t work

Do you have access to that area of the animal facility?  To check, Click the ‘Access’ tab, and select “My Access” from the dropdown menu. If the room is not listed you need to submit a request
If you cannot get into the building Follow the steps above to request institutional access

How do I find my PIN number?

Log into EnCCoMPass
At the top right side of the screen click on the link with your name

Why did I receive an Access Revoked email?

If you do not meet the basic requirements for access, the system will revoke your access to the related areas. Below are the reasons you may have been revoked.  Current Employee    Your employment is terminated    You did not renew your non-employee ID

 Listed as an Animal User on a protocol
   You are not listed as an Animal User
   Your protocol expired

 Hazard Access
    You are not listed as an animal user under the hazard section of the protocol
    You have not signed all of your P&C forms (every 3 years)

 Mandatory Training Requirements not completed
   Facility Orientation is required within 30 days of receiving access
   NHP training is required annually
   Rodent Surgery Training is required within 60 days of receiving access and every 3 years afterwards

 Medical Clearance not updated
   All animal users
     Medical questionnaire (annually)
     Tetanus vaccine (every 10 years)
   NHP users
     TB assessment (annually)